Safety Center
Your safety is our top priority. Emergency contacts, safety tips, scam prevention, and full transparency about our verification system.
Emergency Contacts
Save these numbers before you travel. In an emergency, call local authorities first, then contact your embassy for assistance.
Sri Lanka
Police
Sri Lanka Police emergency line
Ambulance
Suwa Seriya ambulance service
Tourist Police
Tourist police unit — English speaking
Fire & Rescue
Fire and rescue services
US Embassy Colombo
US Embassy — consular services
Thailand
Police
Royal Thai Police emergency
Ambulance
Emergency medical services
Tourist Police
Tourist police — English, Chinese, Japanese
Fire
Fire department
US Embassy Bangkok
US Embassy — after hours emergency
Indonesia
Police
Indonesian National Police
Ambulance
Emergency ambulance service
Tourist Police Bali
Bali tourist police — Denpasar
Fire & Rescue
Fire department and SAR
US Consulate Bali
US Consular Agency Bali
Costa Rica
Emergency (All)
Unified emergency line — police, fire, ambulance
Red Cross
Cruz Roja — ambulance and first aid
Tourist Police (ICT)
Instituto Costarricense de Turismo
Fire
Bomberos — fire department
US Embassy San Jose
US Embassy — consular emergency
Common Scams & Red Flags
Tourist-targeting scams are common in many countries. Know these red flags to protect yourself.
Upfront full payment demand
Be wary of providers demanding full payment before any work begins. Agree on a reasonable deposit if needed.
Off-platform payment requests
Providers asking you to pay via personal bank transfer, crypto, or gift cards outside LocalDoIt may be avoiding accountability.
Pressure to communicate off-app
Moving to WhatsApp or phone quickly removes LocalDoIt's ability to protect you in a dispute. Keep early conversations in-app.
Too-good-to-be-true pricing
Prices significantly below market rate could indicate a bait-and-switch. Use our price context feature to compare.
If something goes wrong
- 1Stop the interaction immediately if you feel unsafe
- 2Contact local emergency services (numbers listed above) for immediate danger
- 3Report to LocalDoIt via safety@localdoit.com — we respond within 24 hours
- 4Document everything: take screenshots of messages, photos of the situation
- 5If it was a booking through LocalDoIt, file a dispute from your booking page
Safety Tips for Consumers
Check verification level
Choose providers with higher verification levels. Scout Verified and Trusted providers have been vetted in person.
Share your location
Use our location sharing feature to let a friend or family member know where you are during a booking.
Use in-app messaging
Keep all communication within LocalDoIt. Avoid sharing personal phone numbers until you are comfortable.
Read reviews carefully
Pay attention to detailed reviews from verified users. Look for specific mentions of safety and professionalism.
Meet in public first
For first-time bookings, consider meeting the provider in a public place before going to a private location.
Keep payments transparent
Agree on exact scope and price before work begins. Keep a record of what was agreed.
Safety Tips for Providers
Complete your verification
Higher verification levels build trust and attract more customers. Start with phone verification, then submit your ID.
Keep accurate listings
Honest descriptions and real photos prevent disputes. Misrepresenting services leads to negative reviews and account restrictions.
Report suspicious behavior
If a customer makes you uncomfortable or asks for inappropriate services, report them immediately through the app.
Set boundaries clearly
Be clear about what your service includes and excludes. Well-defined boundaries prevent misunderstandings.
How Verification Works
Our multi-level verification system helps you choose providers with confidence. Each level requires progressively more verification.
Phone Verified
This provider has verified their phone number. Basic identity confirmation.
ID Verified
This provider has submitted a government-issued ID that has been reviewed and confirmed.
Scout Verified
This provider has been personally vetted by a LocalDoIt scout who visited them in person.
Trusted Provider
Highest verification level. This provider has a proven track record with excellent reviews, ID verification, and scout endorsement.
What Each Level Means for You
We're honest about what we've checked and what we haven't. Here's the full breakdown for each verification level.
Trust & Verification
We believe in honest transparency about what is and isn't verified.
What was verified
Phone number
Confirmed via OTP verification
What wasn't verified
Identity document
No government ID was submitted
Physical location
No in-person visit was conducted
Service quality
No track record on the platform yet
What you should verify yourself
- Ask for references or photos of past work before booking
- Meet in a public place for your first interaction
- Agree on exact scope and price before work begins
- Keep all communication within LocalDoIt
Trust & Verification
We believe in honest transparency about what is and isn't verified.
What was verified
Phone number
Confirmed via OTP verification
Government ID
Identity document reviewed and confirmed
What wasn't verified
Physical location
No in-person visit was conducted
Service quality
No track record on the platform yet
What you should verify yourself
- Ask for photos of past work if not shown on their profile
- Agree on exact scope and price before work begins
- Keep all communication within LocalDoIt
Trust & Verification
We believe in honest transparency about what is and isn't verified.
What was verified
Phone number
Confirmed via OTP verification
Government ID
Identity document reviewed and confirmed
In-person visit
LocalDoIt scout visited and verified this provider
What wasn't verified
Service quality
Track record not yet established (fewer than 10 bookings)
What you should verify yourself
- Review their recent ratings and comments
- Agree on exact scope and price before work begins
Trust & Verification
We believe in honest transparency about what is and isn't verified.
What was verified
Phone number
Confirmed via OTP verification
Government ID
Identity document reviewed and confirmed
In-person visit
LocalDoIt scout visited and verified this provider
Track record
10+ completed bookings with 4.5+ average rating
What you should verify yourself
- Review their recent ratings for the specific service you need
- Confirm pricing and scope before booking
Report Abuse
If you experienced or witnessed abusive, fraudulent, or dangerous behavior, report it immediately. All reports are reviewed within 24 hours.
Report an IssueOr email us directly at safety@localdoit.com